Privacy Policy

1. Our Commitment to you

At Design Zola we respect and protect your personal information.
This Privacy Policy describes the information we collect, how that information may be used and with who it may be shared.
By using our website ( you are accepting the practice described in this Privacy Policy.

2. What Information is collected by Design Zola

At Design Zola, we may collect two types of information: your personal information that you provide us and non-personal information that we get from your use of our website.

a) Personal information
Personal information is information that can identify you. We may collect personal information such as:
i) your personal information - e.g., name, postal address, telephone number, and email address;
ii) your personal preferences - e.g., product choices, language preferences; and
iii) your transaction information - e.g., products purchased, method of payment, amount paid, and credit or debit card number.

b) Non-personal information
Non-personal information may collected when you visit our Websites, such as the type of browser you are using or the referring URL or details on how you used our website.

3. How Is Your Personal Information Used?

Design Zola may use your personal information to provide our services or for some business purposes, such as:

a) establish and manage your account with us;
b) track and confirm online orders;
c) deliver or install products;
d) fulfill orders and requests for products, services or information;
e) process exchanges if applicable;
f) track and analyze your purchases and preferences to better understand your product and service needs and eligibility;
g) communicate you special events, promotions, news, offers;
h) for any other purposes as described in this Privacy Policy.

4. Does Design Zola Share Your Information?

Design Zola does not sell or rent your personal information to any other company. However, in the normal course of business we may share some of your personal information with third parties acting on our behalf or as permitted or required by law or for the following reasons:

a) Our Providers

Design Zola may share your personal information with third parties that perform certain services on our behalf. 

The third party provider will only collect, use and disclose your personal information to the extend necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Agreement.

b) Sale or Transfer of Design Zola

Any information we have about you may be transferred or disclosed to a purchaser or prospective purchaser in the event of a substantial corporate transaction, such as the sale of our business, a merge, sale, assignment, or other transfer of all or a portion of our business or assets.

c) For legal reasons

Design Zola may disclose your information as permitted or required by law. We therefore may be compelled to release information in response to a court order, or a request for cooperation from a law enforcement or other government agency.

5. How we protect your personal information

At Design Zola we take security measures to help safeguard your personal information from unauthorized access and disclosure. However, you should be aware that no system can be completely secure.

6. Your Consent

Design Zola will collect, use, or disclose your personal information as established in the Privacy Policy. When you choose to provide us with your personal information you consent to the use of your personal information. You will have the opportunity to withdraw your consent to prevent any further collection and use of your personal information or to choose not to provide us with your personal information. However, if you make this choice we may not be able to provide you with the product, service, or information that you requested.

7. Information Design Zola Collects Automatically

In some cases, we automatically collect information from your browser or device when you visit our website.

a) Our Websites

When using our Websites, we may collect the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, device ID and type, the date and time you access our Websites, the Internet address of the Website from which you linked directly to our Website, the operating system you are using, the sections of the Website you visit, access time, the Website pages read and images viewed, and the content you download from the Website. This information is used for Website and system administration purposes and to improve the Websites.

b) Cookies

Like many Websites, we use cookies to collect additional website usage data and to improve our services. Cookies enhance the convenience and use of the Website and personalize your experience. Cookies are created to keep track of your movements within the Website, remember your registered login, preferences and other customization functions. You can instruct your browser, by changing its settings, to stop accepting cookies, but doing so may affect your use of the Website and your ability to access certain features of the Website or engage in transactions through our Website.

c) Links to Other Websites

Our Website may contain links to other Websites which are provided solely for your convenience and information. When you click on one of those links you are contacting another Website. Design Zola has no responsibility or liability for, or control over, those other Websites or their collection, use and disclosure of your personal information. We encourage you to read the privacy policies of those other Websites to learn how they collect and use your personal information.

8. Login/ Newsletters and Promotional communications

Our Websites can be browsed anonymously. However, to order products and services from our Websites, you may be asked to open an online account and provide certain personal information, such as your name, email address, postal address, telephone number, or credit card information. We use this information to create your account, contact and correspond with you about your order and respond to your inquiries.

You may check your information to verify, update, or correct it. If you created an account on our Websites, you can access and change your online account profile yourself.
Design Zola offers also a variety of newsletters and promotional communications. You may choose to stop receiving these communications at any time. Each marketing or promotional email we send to you will include a link or other method to quickly and easily unsubscribe and decline further similar emails.

9. Shipment to a third party

If you choose to ship an order to a third party, you represent and warrant that you have obtained all necessary consents from the third party to permit Design Zola to collect, use, and disclose the third party’s personal information for the purposes of fraud prevention and processing and shipping the order.

10. Shopify

Design Zola’s website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

11. Contacting Design Zola

If you have any questions or concerns about our Privacy Policy please contact us at the following:

Telephone: +15146925572
Mail: Design Zola
4441 Blvd. Saint Laurent, Montréal, QC, H2W 1Z8 Canada

We will respond to your request as quickly as we can.

12. Changes to this Private Policy

Our Privacy Policy may change over time without notice to you. We may add, change, or remove portions of the Privacy Policy when we feel it is appropriate to do so. Each time you submit personal information or use our services you agree to be bound by the then current terms of the Privacy Policy.